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Full-time Team Leader (Returns) (RM 1.5K – RM 2.0K)

at Agensi Pekerjaan Intelek Sdn Bhd in

Team Leader (Returns) (RM 1.5K – RM 2.0K)

Prefer Chinese / Malay male

Responsibilities:
Responsible for Returns processing, disposal processes and order processing operations.
Provide optimum service to meet the expectations of distributors in the returns / order processing and customer service processes
Ensure prompt and efficient follow-up of issues and inquiries
Provide analytical reports on returns on weekly and monthly basis
Lead and guide the Returns team on the areas of improvement.

Requirements:
Diploma in any discipline with 3 years working experience in customer service environment
Pleasant personality with effective communication skills
Proficient in Bahasa Malaysia, English and Mandarin will be an added advantage
Supervisory experience will be an added advantage.


Head Office:
Suite 4.01, 4th Floor,
Wisma MCA, 163,
Jln Ampang,
50450 Kuala Lumpur.
Tel: 603-21612121
Fax: 603-55428831

Branch:

3-1,Jalan Singa C,
20/C Seksyen 20,
40000 Shah Alam,
Selangor Darul Ehsan.
Tel: 603-55428133
Fax: 603-55428831



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Published at 10-06-2009
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