This job ad has been posted over 60 days ago...
1
applicant
Customer Service Representative
at The Talent Vault Asia in Kuala Lumpur, Kuala Lumpur
Customer Service Representative
MYR 2400 - 3400
(Bangsar)
Responsibilities:
Maintain client accounts
Resolve client requests, enquiries and complaints via calls and emails
Liaise with other internal departments to effectively resolve client queries
Participate in project work as required
Participate in outbound calling as requested
Customer training and troubleshooting
Keep abreast with products and offerings through briefings, training, product write-ups and other materials
Escalate higher level issues to the appropriate officer
Continual education on the ASX
Requirements:
Excellent command of the English language (written and spoken)
A recognized Degree in Business/ Accounting/ Finance/ Management or relevant professional qualifications
Keen interest in stock broking and financial investments
Must be willing to work in Kuala Lumpur
Customer focused with customer service experience and great interpersonal skills
Keen and willing to learn about the Australian Stock Exchange
Positive attitude and great team spirit
Internet savvy
Applicants should be Malaysian citizens or hold relevant residence status
Other skills (desired but not essential):
Experience in equity or futures market
Experience with Microsoft Office suite of products
Prabu Balan
The Talent Vault Asia
A-15-7, 15th Floor,
Wisma UOA Bangsar
Jalan Bangsar Utama 1,
59000 Kuala Lumpur
012-9053359 / 016-3554323
03-22842272
prabu@thetalentvaultasia.com
MYR 2400 - 3400
(Bangsar)
Responsibilities:
Maintain client accounts
Resolve client requests, enquiries and complaints via calls and emails
Liaise with other internal departments to effectively resolve client queries
Participate in project work as required
Participate in outbound calling as requested
Customer training and troubleshooting
Keep abreast with products and offerings through briefings, training, product write-ups and other materials
Escalate higher level issues to the appropriate officer
Continual education on the ASX
Requirements:
Excellent command of the English language (written and spoken)
A recognized Degree in Business/ Accounting/ Finance/ Management or relevant professional qualifications
Keen interest in stock broking and financial investments
Must be willing to work in Kuala Lumpur
Customer focused with customer service experience and great interpersonal skills
Keen and willing to learn about the Australian Stock Exchange
Positive attitude and great team spirit
Internet savvy
Applicants should be Malaysian citizens or hold relevant residence status
Other skills (desired but not essential):
Experience in equity or futures market
Experience with Microsoft Office suite of products
Prabu Balan
The Talent Vault Asia
A-15-7, 15th Floor,
Wisma UOA Bangsar
Jalan Bangsar Utama 1,
59000 Kuala Lumpur
012-9053359 / 016-3554323
03-22842272
prabu@thetalentvaultasia.com
