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applicants
Front Office Manager MYR3000 - MYR3500
at Tele-Temps in ,
Our client is seeking for dynamic and innovative candidates to become part of their professional team..
Requirements :
· Candidate must possess at least a Bachelor\'s Degree in Hospitality / Tourism / Hotel Management or equivalent.
· Good command in written and spoken of English and Bahasa Malaysia. Other language would be an advantage.
· Preferably 4 - 5 years of working experience in the related field is required for this position.
· Strong disciplines, commitment, self-initiated and responsible.
· Candidate must be computer literate.
· Applicants must be willing to work long hours whenever necessary.
· Preferred: Chinese Male aged below 35.
· Applicants should be Malaysian only.
Job Descriptions:
· To ensure the efficient management of Front Office including front desk and reservation.
· To review and analyse monthly results, highlight problem areas and take appropriate action to rectify poor performance.
· To ensure the maximization of room revenue and profit and maintaining a consistently high standard of customer service.
· To ensure the highest level of Guest satisfaction as well as to provide financial results from the department with focus on controlling the expenses and maximizing the room revenues.
· To maintain the high morale, productivity and good communications within the department as well as between other departments.
· To lead example by showing excellent customer service skills, to identify training needs and to ensure that training is carried out, to build and maintain a welcoming and close relationship with Guests and VIP\'s on arrival.
· To ensure that complaints or problems are action without delay and that effective follow-up action takes place to avoid a recurrence.
· To carry out regular, meaningful performance appraisals conducted in such a manner that effective, open, two-way communication is maintained.
Interested applicants please email detailed resume, recent photo, and list of qualifications to jobs@work-solutions.com
Requirements :
· Candidate must possess at least a Bachelor\'s Degree in Hospitality / Tourism / Hotel Management or equivalent.
· Good command in written and spoken of English and Bahasa Malaysia. Other language would be an advantage.
· Preferably 4 - 5 years of working experience in the related field is required for this position.
· Strong disciplines, commitment, self-initiated and responsible.
· Candidate must be computer literate.
· Applicants must be willing to work long hours whenever necessary.
· Preferred: Chinese Male aged below 35.
· Applicants should be Malaysian only.
Job Descriptions:
· To ensure the efficient management of Front Office including front desk and reservation.
· To review and analyse monthly results, highlight problem areas and take appropriate action to rectify poor performance.
· To ensure the maximization of room revenue and profit and maintaining a consistently high standard of customer service.
· To ensure the highest level of Guest satisfaction as well as to provide financial results from the department with focus on controlling the expenses and maximizing the room revenues.
· To maintain the high morale, productivity and good communications within the department as well as between other departments.
· To lead example by showing excellent customer service skills, to identify training needs and to ensure that training is carried out, to build and maintain a welcoming and close relationship with Guests and VIP\'s on arrival.
· To ensure that complaints or problems are action without delay and that effective follow-up action takes place to avoid a recurrence.
· To carry out regular, meaningful performance appraisals conducted in such a manner that effective, open, two-way communication is maintained.
Interested applicants please email detailed resume, recent photo, and list of qualifications to jobs@work-solutions.com
