Jobberies

applicants

Specific Requirements
Willing to work in Cyberjaya / Damansara

Permanent position
Good compensation and benefit package

Qualification
•Diploma or Bachelors Degree in any disciple (IT stream – Good to Have)

Technical Skills
•1 year experience within IT environment
•6 to 12 months of Unix Server systems (any flavor) administration experience.
•Working Knowledge in Unix Administration (any flavor)
•File System Management, Logical Volume Manager (LVM) and Patch Installation – Good to have
•Basic Understanding on Remote & Network Configuration items – NTP, DNS, TCP/IP, Hosts, NIS, Telnet, Rlogin, FTP and DHCP
•Good communication and customer service skills and the ability and desire to work in a collaborative team environment.

Soft Skills
•Customer focus
•Accurate keyboarding skills
•Strong interpersonal and telephone skills
•Ability to troubleshoot and resolve problems in a systematic and logical manner, and maintain good communications with all relevant parties throughout troubleshooting process. Must understand and apply existing written instructions
•Demonstrates keen interest in continuous learning and professional development
•Ability to multi-task and prioritize assigned tasks, problems and requests.
•React and adjust positively to change and to new ways of doing things.
•Must be fluent in the English language with proficiency in written and verbal English communication skills
•Ability to collaborate and cooperate with other members of team, and members of other teams.
•Ability to identify problems and issues (technical, process, people) encountered and highlight to team leads and managers.
•Service disruption on a company’s bottom line.
•Excellent interpersonal skills, able to work in a team, able to work independently if necessary.
•Ability to work in a high pressure environment
•Ability to work in shifts for 24×7 coverage

General Scope of Work
•Incident management – scripted resolution – follows documented instructions (this is the core focus of the CC function).
•Operations management – EDN, log and dispatch, scripted routine/scheduled tasks (e.g. routine checks), standard documented requests (e.g. backup/restore), service request administration (if necessary).